Stop Chasing Every Customer — Chase the Right Ones If you are in business, it is important to understand this: You are not right for every customer, and not every customer is right for the way you do business. A bad customer can look profitable right up until you...
Here is one that will probably upset a few people. But I think it needs to be said. Australia needs a serious conversation about the total remuneration paid across government — politicians, public servants and employees of government bodies more broadly. And to be...
One thing is for sure: I am no economist. I am just a poor, simple bean counter who spends a lot of time looking at the financial results of Australian small and medium-sized businesses. I also did extremely poorly in economics at university, so there is a decent...
! Important From 1 July 2026, Australia's anti-money laundering rules expand beyond the usual suspects into a broader range of professional services — and the flow-on impact will hit SME onboarding in a very real, very annoying way. AML/CTF Tranche 2 Is Coming (1 July...
! Important If business feels harder right now, you are not imagining it. Insolvencies are rising, and the ATO is behind a lot of the tipping point moments. Here is what you need to know and what to do about it. If business feels harder right now, you are not...
! Important For years, a lot of Aussie businesses have been living in the 'lag economy'. The ATO has been quietly shutting that lag down. The direction is obvious: more real-time reporting, and more real-time payment obligations. For years, a lot of Aussie businesses...
! Important Being in business is not all beer and Skittles. When a major contract is lost purely on cost, the ripple effect flows straight through to real people — staff, families, and cash flow projections being redrawn overnight. Being in business is not all beer...
! Important Australia needs more homes. But the real risk is not only how many homes we build — it is who we let build them, and whether governments have the systems to separate quality operators from the cowboys. Every time you open the news, it is the same headline...
! Important October is Small Business Month. There are just under 2.6 million small businesses in Australia — more than 97% of all businesses in the country. Together, they employ almost five and a half million Australians. October is Small Business Month. And before...
! Important Last week, I filled in another survey from the Small Business Commissioner about regulation and compliance. The question that sums up the whole problem reveals how far removed some departments are from the real world of small business. Last week, I filled...
! Important We are about to see a significant wave of retiring baby boomers in Australia. Many of them are business owners. If you are even remotely considering exiting in the next three years, now is the time to start getting your house in order. We are about to see...
! Important Your accountant should be more than a compliance machine. If they are not asking the right questions, challenging your structure, or helping you plan ahead, it might be time for a change. What got you here may not get you there. That applies to business...
! Important Every business moves through predictable phases — startup, growth, maturity, and decline. Understanding where you sit in the cycle changes how you plan, hire, invest, and exit. The business cycle is the same for every single business. It does not matter...
! Important Australia is aiming for 1.2 million new homes over five years. Even with recent improvements, approvals remain more than 50,000 homes short of what is required each year. This structural supply gap has real consequences. For a while, the headlines were all...
! Important Every July Australians face the same decision: pay a pro or lodge through MyTax? The answer depends on complexity, confidence, and the value of forward planning. Every July, Australians face the same decision: pay a pro or lodge through MyTax? The answer...
! Important Visa processing delays are creating significant pressure for many small and medium-sized businesses across Australia. For employers relying on 482 employer-sponsored visas, extended timeframes are affecting both workforce stability and cash flow. Visa...
If you're looking for a business adviser who’ll walk alongside you, not just show up at tax time, we’d love to hear your story.
